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Countryside Pet Retreat

Name: Countryside Pet Retreat
Address: 5587 Co Rd 325, Fulton, MO 65251, Fulton, MO, 65251.0, US
Telephone: +1 573-642-8561
Rating: 4.7

5587 Co Rd 325, Fulton, MO 65251

4.7

27 Google reviews

Cage-freeStaff overnightOutdoor yardMedication adminGroomingClimate controlled

Overview

Countryside Pet Retreat is a family-owned boarding facility in Fulton, MO established in 2010. Located on a 40-acre farm, they provide boarding for dogs and cats with large runs, four daily outdoor exercise trips, climate-controlled facilities, and personal attention from owner Jill McCallie. They offer free baths for pets staying 6+ nights and administer most medications at no extra charge.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHLPP, Bordetella (kennel cough)

Policies & Details

Hours & Billing

Checkout time:10am for no charge, 2pm for half day charge

Billing method:Per night

Cancellation & Deposits

Cancellation penalty:No additional fees for cancellation, just let them know as soon as possible

Holiday surcharge — Full day charge for Sunday and Holidays regardless of pickup time

Care & Play

Comfort items allowed

Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Facility

Extras

Multi-dog discount — Reduced daily fee for additional dogs in the same family

Senior dog accommodations

Owner operated

What Reviews Say

27 reviews analyzed

Countryside Pet Retreat is highly regarded for its personalized, owner-operated care, with Jill receiving consistent praise for her dedication to animals and accommodating nature. While most clients appreciate the quiet country setting and trust the facility with repeat visits, a small minority of reviews raise concerns regarding facility maintenance and payment transparency. Overall, it is viewed as a reliable, family-owned alternative to larger corporate boarding facilities.

Staff

4.8

Dog happiness

4.7

Drop-off / pickup

4.5

Communication

4.2

Safety

4.0

Value

4.0

Cleanliness

3.8

Facility

3.5

People love

Personalized care by owner(12)Accommodating special needs(3)Peaceful country setting(5)

Staff shoutouts

Jill(13 mentions)

Worth noting

Allegation of dog escaping and trauma

“Never again. Rude,dog traumatized. Not clean. Shortly after this stay a dog got awa”

Facility maintenance/cleanliness(2 mentions)

“the overall building was kind of a mess. Half of the kennels weren't in use and looked very dirty.”

Payment methods/Pricing transparency

“She did not tell us we couldn't use a card to pay until I picked him up... The total ended up being over double what I thought it was.”

Top Rated

4.7 stars from 27+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 27 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.2/ 5

Amenities6 of 14

Reviews27

Repeat customersNumber of reviews that mention returning or being a regular customer.7

Pricing

Contact facility for pricing

Contact

Visit Website +1 573-642-8561 5587 Co Rd 325, Fulton, MO 65251

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