County Line K-9 Resort

No staff present at facility during posted drop-off hours (8AM)

“I got there this morning at 8AM to drop off my dog for daycare and no one was there. I could hear dogs barking inside and it looked like the lights were on.”

Unreachable by phone/email

“They never return voice-mail or emails.”

Non-refundable deposit policy

“I was told my deposit was non refundable. I cancelled nearly a month ahead of time. It's just disappointing there is no willingness to work with me or try to compromise.”

Phone responsiveness issues(2 mentions)

“They answer emails promptly, phone calls not so much.”

Staff availability at drop-off times

“There was a hand written note on the door to call or text if you are dropping off or picking up and no one is there (which tells me this may happen frequently).”