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Covington Creek Veterinary Hospital

Name: Covington Creek Veterinary Hospital
Address: 30303 CA-20, Fort Bragg, CA 95437, Fort Bragg, CA, 95437, US
Telephone: +1 707-964-6109

30303 CA-20, Fort Bragg, CA 95437

4.3

74 Google reviews

Outdoor yardAccepts puppiesMedication admin

Overview

Covington Creek Veterinary Hospital is a small animal veterinary hospital in Fort Bragg, CA that also offers boarding services for dogs and cats. The facility features large dog runs with enclosed outdoor exercise areas and separate cat play areas. Boarding costs $60/day with discounts for current patients and multiple pets. They require proof of vaccinations at least one week prior to reservation and a recent physical exam and fecal test.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Distemper, Hepatitis (Adenovirus), Parvovirus, Bordetella, Parainfluenza, Feline Herpesvirus, Calicivirus, Panleukopenia

Policies & Details

Hours & Billing

Drop-off hours:9:00am-4:00pm

Pick-up hours:9:00am-4:00pm

Checkout time:12pm

Cancellation & Deposits

Deposit required — Half of total estimated charges for reservations longer than two weeks

Care & Play

Solo play

Daily updates

Comfort items allowed

Feeding policy:Owner provides food or house food available for additional fee

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Owner

Extras

Multi-dog discount — $3 per day if more than one pet in same run or cage

Senior dog accommodations

Owner operated

What Reviews Say

74 reviews analyzed

Covington Creek Veterinary Hospital is highly regarded for Dr. Chaves' medical expertise, thoroughness, and detailed follow-up communication via email. Long-term clients praise the facility for its professional staff and high-quality surgical care. However, the facility faces significant criticism regarding its strict policy of not accepting new patients or emergencies for non-clients, leading to several high-severity negative reviews from pet owners in distress.

Drop-off / pickup

4.8

Dog happiness

4.5

Staff

4.2

Facility

4.0

Communication

3.8

Value

3.5

Safety

3.2

People love

Thorough medical explanations(5)Efficient curbside/COVID protocols(2)Surgical skill(3)

Staff shoutouts

Chaves(16 mentions)Shannon

Worth noting

Refusal of emergency care for non-established patients

“This clinic refused care for our poodle that was in distress & pain. We were NOT established patients so therefore go somewhere else.”

Perceived lack of compassion during end-of-life/emergency situations

“We watched our 20 year old cat die a slow death and it was very painful... No compassion. No call backs.”

Difficulty booking as a new client(3 mentions)

“Unable to take new clients?!!!they must have cornered the market!!!”

Communication/Phone responsiveness(2 mentions)

“Never returns calls”

At a Glance

Google rating

4.3/ 5

Review scoreInsufficient topic coverage

Amenities3 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.9

Pricing

Boarding

$60/night

Contact

Visit Website +1 707-964-6109 30303 CA-20, Fort Bragg, CA 95437

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