Cozy Quarters Pet Inn

Grooming quality inconsistency - dog had uneven hair cut

“went there today with my yorkie after butchering his hair and putting a bald spot on his back leg”

Facility decline after ownership change - smell, poor service

“the quality of service is very poor, the place stinks when you walk in”

Medication administration error

“I wasn't told at pickup that he had missed his pill that morning, and later I was told it wasn't given because he "ran out," even though the pill bottle was returned with plenty left”

Appointment cancellations/communications issues

“The first they called and cancelled due to water issues. The second we got all the way there for and were told they had no power. The woman did not apologize for the inconvenience”

Groomer not calling back about difficult dog

“I wish she had called to explain. I would have understood.”