Creekside Kennel
1153 Plank Rd, Averill Park, NY 12018
Overview
Creekside Kennel is a family-owned boarding and daycare facility in Averill Park, NY, operating since 1990. They offer dog and cat boarding, daycare, grooming, and training services in a rustic country setting with 30 indoor/outdoor heated runs, three fenced exercise yards, and a swimming pond. Pricing starts at $59/night for boarding and $59 for daycare, with multi-dog discounts available.
Amenities & Policies
Max capacity: 30 dogs
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Extras
What Reviews Say
57 reviews analyzedPeople love
Staff shoutouts
Worth noting
Communication/responsiveness failures - customers unable to reach owner, lost trying to find kennel with no help
“Lost trying to find kennel, called owner only to get answer machine. Found kennel, only to see kennel gate closed. Waited 15 - 20 minutes for owner to respond”
Dogs potentially left unattended for extended periods during day
“It seems dogs are left unattended from 9am to 4 or 5 pm during day, at this kennel.”
Booking/policy confusion - unclear cancellation policy, communication gaps(2 mentions)
“They state they have a cancellation requirement of 14 days which wasn't made clear to me prior to booking on their website or in communication with Dawn.”
Owner demeanor - perceived as rude or defensive(2 mentions)
“Owner response was rude, not accommodating, saying we would have to wait til 445 or tomorrow!”
Value concerns - perception of high pricing(2 mentions)
“They do charge for everything but your dog WILL be taken care of. A bit pricey compared to other kennels, but worth every penny”
Top Rated
4.8 stars from 58+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 58 reviews.
At a Glance
Max capacity
30 dogs
Pricing
Boarding
$59–$145/night
Daycare
$59/day
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