Fairmont facilities
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Creekside Kennels

28 Bartrug Rd, Fairmont, WV 26554

4.8
79 Google reviews
Outdoor yardPool / water playMedication adminGroomingClimate controlled

Overview

Creekside Kennels is a family-owned boarding facility located on 3.5 wooded acres in Winfield, WV, just outside Fairmont. The facility offers climate-controlled boarding for dogs and cats with outdoor fenced areas, country hikes, and creek swims. Owned by Joe Gribben, a former law enforcement canine officer with over 20 years of training experience, the facility also provides grooming services but currently has paused training due to high boarding demand.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:9:30am-11:30am and 5:00pm-7:00pm
Pick-up hours:9:30am-11:30am and 5:00pm-7:00pm
Checkout time:11:30am
Billing method:Per night

Extras

Multi-dog discount — $2-$3 discount per dog when two dogs share one run
Owner operated

What Reviews Say

79 reviews analyzed

Creekside Kennels enjoys overwhelmingly positive reviews with 93% 5-star ratings. Customers consistently praise the friendly, caring staff who treat dogs like family, with many long-term customers (up to 8 years) highly recommending the facility. The only significant red flag is a single serious incident involving a dog injury (review 77), which appears to be an outlier. Minor complaints include difficult-to-find location and occasional item management issues at pickup. The facility excels at accommodating dogs with special needs, anxiety, and senior dogs.

Dog happiness
4.9
Staff
4.9
Cleanliness
4.8
Communication
4.7
Value
4.6
Facility
4.3
Safety
4.0
Drop-off / pickup
3.8

People love

Long-term customer loyalty (years of service)(8)Staff treats dogs like family/personalized care(12)Great with senior dogs and dogs with special needs(5)Dogs come home happy/tired/content(6)Willingness to accommodate special requests/medications(4)

Staff shoutouts

Lesley(3 mentions)ScottJoe

Worth noting

Dog injured (gash below eye) with no explanation provided, owner not apologized to

“After examining my German Shepherd, She had gash below her eye, NOTHING was said how this happened. My Dog demeanor upon meeting was very sad and shaken.”

Difficult location to find(2 mentions)

“Love Creekside, but don't make the mistake of trying to find it for the first time at night!”

Item management issues at pickup(2 mentions)

“I had to return to 'request' the sheets and bedding i had bought originally, and upon my return i still was not offered my pets feeding bowls”

At a Glance

Google rating
4.8/ 5
Review score
4.5/ 5
Amenities5 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Boarding

$35–$40/night

Contact

Visit Website+1 304-363-7717Get directions to 28 Bartrug Rd, Fairmont, WV 26554

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