Crestview Kennels
6037 Robin Rd, Crestview, FL 32539
Overview
Crestview Kennels is a family-owned boarding and grooming facility in Crestview, FL with 35 years of experience. They offer climate-controlled indoor-outdoor dog runs with 3 daily outdoor exercise sessions, cat boarding in a separate cat room, and grooming services. Dog boarding runs $24-26/night with half-price second dog, and cat boarding is $12/night.
Amenities & Policies
Policies & Details
Extras
What Reviews Say
119 reviews analyzedCrestview Kennels is a long-standing facility with a deeply polarized reputation; while dozens of multi-decade repeat customers praise the owner as a 'dog whisperer' who maintains a spotless facility, a significant minority of reviewers report extreme unprofessionalism. Key strengths include very affordable pricing and indoor/outdoor runs, but serious red flags regarding a lost cat and rigid, sometimes combative enforcement of after-hours policies exist. Potential clients should be aware of the strict 'no weekend pickup' rule and the owner's tendency to respond defensively to criticism.
People love
Staff shoutouts
Worth noting
Lost pet (cat) due to negligence
“Crestview Kennels lost our Black Male Cat, Ruger... They admitted fault when they told me that they left a window open.”
Allegations of neglect/starvation
“My nurse picked up my dog after 4 nights 5 days and the chicken and beans were in the box, all of it... he ate like he was starving to death!”
Unprofessional/Aggressive owner behavior
“She began to over talk me... 'you’re trying to take advantage of me.' I was SHOCKED! This was a weird exchange.”
Weekend availability/After-hour fees(12 mentions)
“No drop-off or pickup on Saturday or Sunday. Extra fees are charged if you pickup when the business is closed.”
Owner's temperament/Rudeness(8 mentions)
“Owner is incredibly, condescending and has a problem with being honest.”
Inconsistent feeding/care instructions(3 mentions)
“She personally lied to me. I fed him when he got home and he ate like he was starving to death!”
At a Glance
Pricing
Boarding
$24–$26/night
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