Critter Boarding Inc

Unsupervised dog attacks and injuries

“My dog came home with multiple wounds on his face and body due to another dog jumping the fence... and attacking him.”

Negligence leading to pregnancy

“Our dog was neglected and got pregnant while in their care.”

Pets returned covered in urine/feces

“TWICE in a row they gave me my cat back covered in piss and neither time did they acknowledge it.”

Severe illness/infection post-stay

“My dog came home vomiting and diarrhea sick... resulted in a $1200 ER vet bill.”

Hygiene and Smell(8 mentions)

“He also smelled so bad of urine I had to immediately bathe him.”

Unprofessional/Rude Management(12 mentions)

“The owner of this establishment is extremely unprofessional... screaming at her employees.”

Grooming quality (wet dogs/nicks)(7 mentions)

“for my dog to still stink and be wet at the time of pick up is beyond me.”

Hidden or rigid fees(4 mentions)

“They charged us $15.00 cancellation fee... Shelby rudely told me that the fee was on the contract.”