Critterville Pet Resort
4239 Hansen Rd, Paducah, KY 42001
Overview
The website for Critterville Pet Resort is currently suspended and displays no content. However, Google listings indicate this is a pet boarding service located in Paducah, KY with a 4.4 rating from 134 reviews. No pricing, services, or policies could be extracted from the unavailable website.
Amenities & Policies
What Reviews Say
125 reviews analyzedCritterville Pet Resort (formerly Furkidz) receives high praise for its friendly staff and grooming services, particularly for accommodating exotic pets and senior animals. However, there is a stark contrast between glowing 5-star reviews and several alarming 1-star reports detailing severe hygiene issues, injuries from old equipment, and allegations of neglect. While many customers are loyal regulars, the owner's defensive response tone toward negative feedback and reports of pets returning covered in urine suggest significant inconsistency in facility standards.
People love
Staff shoutouts
Worth noting
Severe injury due to equipment condition
“He was severely injured due to a rusty old nasty dog cage. The staff lied to me about what actually happened.”
Sanitation and hygiene concerns
“She looked AWFUL and smelled like pee... Whatever perfume they put on her made it only worse.”
Allegations of overcrowding and neglect
“The owner has had multiple violations against her for mistreatment and over crowding. They will house your pets in their bathroom.”
Strong odors/Poor bathing(4 mentions)
“I nearly vomited driving him home... it smelled like months old rot, mold, and filth.”
Illness (Kennel Cough)
“2 times my dog... contracted kennel cough from here. My poor westie is so ill.”
Technical issues with webcams(2 mentions)
“Their live stream cameras have been “under maintenance” for several years because they don’t want people to see the conditions.”
At a Glance
Pricing
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