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Cross Rd. Boarding, Training & Behaviour Services

Name: Cross Rd. Boarding, Training & Behaviour Services
Address: 10 Cross Rd, Great Village, NS B0M 1L0, Great Village, NS, B0M 1L0, CA
Telephone: +1 902-986-1974
Rating: 4.8

10 Cross Rd, Great Village, NS B0M 1L0

4.8

28 Google reviews

Outdoor yardAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Cross Road Boarding, Training & Behaviour Services is a Fear Free Certified boarding and daycare facility in Great Village, Nova Scotia operated by Melanie Smith, a certified dog trainer with a B.Sc. in Animal Science. The facility offers overnight boarding ($40/day), doggy daycare ($20-$25/day), Puppy Board & Train programs, and grooming services, with a focus on positive reinforcement training and stress-free care for dogs of all ages and temperaments.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies2+ months

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: core (annual) vaccinations, Bordetellosis, Leptospirosis

Policies & Details

Hours & Billing

Drop-off hours:9am-11am

Pick-up hours:3pm-5pm

Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice

Cancellation penalty:$38 plus tax for 24 hours or less notice; no-show charged total booking amount

Deposit required — Full first stay payment (non-refundable)

Care & Play

Group play

Solo play

Comfort items allowed

Feeding policy:Owner provides food (house food available for $7/day if forgotten)

Raw diet accommodated

Requirements

Spay/neuter policy:Intact dogs over 6 months not kenneled together; no bitches in heat or pregnant

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Owner

Extras

Multi-dog discount — Two dogs, one kennel - $78/day

Owner operated

What Reviews Say

28 reviews analyzed

Cross Rd. Boarding is highly regarded for its owner's deep expertise in canine behavior and 'fear-free' methods, making it a top choice for anxious or reactive dogs. While the vast majority of clients praise the affordable rates, flexible scheduling, and visible dog happiness, one significant report of injury and illness suggests a need for improved supervision during group play. Overall, the facility is characterized by a small-scale, professional environment led by a knowledgeable specialist.

Staff

5.0

Value

5.0

Drop-off / pickup

5.0

Dog happiness

4.9

Cleanliness

4.8

Facility

4.8

Communication

4.7

Safety

4.2

People love

Expertise in Anxious/Reactive Dogs(5)Professional Certifications(3)Value and Flexibility(4)

Staff shoutouts

Melanie(11 mentions)

Worth noting

Physical injury and illness (bite marks, lesions, and kennel cough)

“Dog came back to us after 2 days, lesion on her elbow, dog bite on her face. A week later she presented with symptoms of kennel cough.”

Health and Supervision

“They clearly need to pay closer attention, and maybe if they know kennel cough is going around, to sanitize areas better.”

Owner replies to 21% of reviewswarm tone6 repeat customers

Top Rated

4.8 stars from 28+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 28 reviews.

At a Glance

Google rating

4.8/ 5

Review score

4.8/ 5

Amenities9 of 14

Reviews28

Repeat customersNumber of reviews that mention returning or being a regular customer.6

Min puppy age

2 months

Pricing

Boarding

$40/night

Daycare

$20–$25/day

Contact

Visit Website +1 902-986-1974 10 Cross Rd, Great Village, NS B0M 1L0

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