Crossroads Grooming & Boarding, Inc.

Alleged mishandling of confidential account information and inaccurate communication

“2 min later, he called my girlfriend stating your ex tried to call & change numbers & board your dog.”

Reported rude customer service across phone, messaging, and drop-off

“Owner was rude on the phone, rude via text message, and rude when I arrived to drop off.”

Reported snarky staff attitude

“Staff seemed nice.. but also had a snarky attitude.”

Rude or snarky communication(3 mentions)

“Owner was rude on the phone, rude via text message, and rude when I arrived to drop off.”

Service refusal

“Refused to trim my dogs nails, wouldn’t even look at her; super sweet girl.”

Pricing not better than alternatives

“The price was fair but no cheaper than paying someone to come to the house twice a day.”