🐕

Crossroads Pet Resort, Best Behavior Dog Training, Canine Behavior Specialist

Name: Crossroads Pet Resort, Best Behavior Dog Training, Canine Behavior Specialist
Address: 10832 Knott Ave, Stanton, CA 90680, Stanton, CA, 90680.0, US
Telephone: +1 800-823-4283

10832 Knott Ave, Stanton, CA 90680

4.3

121 Google reviews

Cage-freeStaff overnightOutdoor yardSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingTrainingOvernight potty breaksOnline booking

Overview

Crossroads Pet Resort is a full-service dog boarding, daycare, grooming, and training facility in Stanton, CA with over 40 years of experience. They offer positive-reinforcement training, have large outdoor grass play yards, staff living on-site, and accommodate both social and non-social dogs with individualized attention. The facility also provides a VIP daycare program and handles behavior issues including aggression.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies3+ months

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHLP (Distemper, Hepatitis, Parainfluenza, Parvovirus), Bordatella, Fecal test every 6 months

Breed restrictions: bully breeds (not allowed in playgroups with other bully breeds)

Policies & Details

Hours & Billing

Checkout time:10am

Late pick-up fee:Half-day daycare fee after 10am, full daycare fee after noon

Billing method:Per night

Cancellation & Deposits

Cancellation notice:10 days notice

Cancellation penalty:Deposit forfeited for cancellations within 10 days; deposit applied to future services for cancellations outside policy

Deposit required — $100 non-refundable per dog for major holidays

Holiday surcharge

Care & Play

Group play

Solo play

Daily updates — Free

Comfort items allowed

Feeding policy:Owner provides food or house kibble available at $4/meal

Requirements

Spay/neuter policy:Not required; intact dogs over 6 months restricted to field play only

Temperament test fee:$25

Safety & Emergency

Emergency vet protocol:On call

Extras

Multi-dog discount — 10% off each additional dog sleeping in the same den

Senior dog accommodations

Owner operated

What Reviews Say

121 reviews analyzed

The facility presents a stark dichotomy: long-term regulars praise the expert behavioral training and attentive staff, while a significant cluster of one-star reviews details catastrophic safety failures, including pet deaths from bloat and tracheal injuries. While the staff is generally described as friendly, the owner's response to serious incidents is frequently characterized as cold, defensive, or unprofessional.

Dog happiness

4.5

Staff

4.2

Drop-off / pickup

4.2

Value

4.0

Facility

3.8

Cleanliness

2.5

Communication

2.0

Safety

1.5

People love

Effective Behavioral Training(8)Long-term customer loyalty(12)Attentive emergency medical transport(2)

Staff shoutouts

Laura(5 mentions)BeckyBlaide

Worth noting

Multiple fatalities (Bloat/GDV) and severe injuries

“During what supposed to be a 2day stay, my beloved Roxy tragically DIED. She got GVD (bloat) while under their care.”

Allegations of physical negligence/mismanagement of small dogs

“My dog started coughing/choking/goose honking... due to constantly being strangled each time he was transported... my dog suffered a collapsed trachea.”

Unprofessional/Hostile owner response to pet death

“He was rude, cold and completely lacking compassion. He was sarcastic by saying 'what do you want me to do? Give you one of my dogs?'”

Poor communication during emergencies(4 mentions)

“I called many times and sent many emails and they never answered. Super unprofessional.”

Unsanitary exterior conditions(2 mentions)

“I noticed a foul stench... there was bags of dogs poop splattered all over the sidewalk.”

Refund disputes(3 mentions)

“4 months later, owners are still dragging their feet to give refund.”

Owner replies to 85% of reviewsdefensive tone15 repeat customers

At a Glance

Google rating

4.3/ 5

Review score

3.3/ 5

Amenities11 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.15

Min puppy age

3 months

Pricing

Contact facility for pricing

Contact

Visit Website +1 800-823-4283 10832 Knott Ave, Stanton, CA 90680

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing