Blue Bell facilities
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Cubby's Canine Castle Inc

1265 Dekalb Pike, Blue Bell, PA 19422

4.6
86 Google reviews
Outdoor yardMedication adminGroomingTrainingClimate controlled

Overview

Cubby's Canine Castle is a premier dog boarding and daycare facility in Blue Bell, PA, open since 2006. They offer comprehensive services including daycare, boarding, grooming, and training with a focus on safe, supervised play in their climate-controlled indoor and fenced outdoor facilities. The facility requires all dogs to pass a behavioral evaluation and maintain current vaccinations, with boarding exclusively available to active daycare clients.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHLPP, Bordatella, negative fecal sample for worms and Giardia

Policies & Details

Hours & Billing

Checkout time:12 noon
Late pick-up fee:Dogs picked up after 12 noon will be charged a daycare fee for the last day

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months

What Reviews Say

86 reviews analyzed

Cubby's Canine Castle enjoys overwhelmingly positive reviews (65 of 86 are 5-star) with particular praise for caring staff, excellent training/grooming services, and happy dogs. However, serious red flags exist including safety hazards (exposed nails, loose fencing), injury concerns, and facility overcrowding complaints. The facility appears to cater well to social, well-adjusted dogs but may struggle with shy or nervous dogs. Owner responds to some reviews but primarily positive ones. The business has many long-term loyal customers spanning 10+ years.

Dog happiness
4.5
Staff
4.5
Communication
4.5
Value
4.0
Cleanliness
3.5
Safety
3.5
Drop-off / pickup
3.5
Facility
3.0

People love

Staff genuinely cares about dogs(25)Dogs love attending/come home happy/tired(15)Excellent training services(5)Quality grooming services(5)Long-term loyal customers(8)

Staff shoutouts

Christy(2 mentions)Karen(3 mentions)SashaTaraSarahJen/Jenn(2 mentions)Sheila

Worth noting

Exposed nails and broken equipment in basement creating injury hazard

The basement is full of loose and exposed nails sticking out near the dog bowl wall. On it, the bowls are attached to the wall, all broken and can only be filled halfway each bowl before it pours on the floor.

Loose/ insecure fencing on boarding yard near highway

The fences boarding side of yard has a long drop down to the turnpike. The fences are definitely not secure, I have felt how loose they are on the inside part where pet parents aren't allowed.

Dog returned injured with bite marks

He comes home with bite marks all over his legs, assuming from rough play which is allowed.

Dog returned in distressed state (shaking, panting)

She was panting so hard when I picked her up that I was terrified!!!

Facility too small/overcrowded(3 mentions)

I found Cubby's to be small, overcrowded, and very hectic, if not chaotic.

Poor dog integration/evaluation process(2 mentions)

When I brought him for his first official daycare session, I got a call around midday saying that he was nervous, was whining, wanted to get out and would not be admitted to the play yard.

Staff turnover/inconsistency

This one which accuses my dog of biting them. You lost a loyal customer today, and I hope whoever reads this review strongly considers other daycare options before sending their dog here. Dogs can't talk, if they could I wonder if any of us would send them back.

Dark basement with no enrichment

When the weather is bad, they bring them into an indoor play area, that is literally a basement with no toys to be played with it's pretty dark in there too.

Owner replies to 4% of reviewsprofessional tone8 repeat customers

At a Glance

Google rating
4.6/ 5
Review score
3.9/ 5
Amenities5 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.8

Pricing

Boarding

$60–$80/night

Daycare

$32.5–$38/day

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