Cuddle Up Pup
951 NE Wildwood Dr #1986, Lee's Summit, MO 64064
Overview
Cuddle Up Pup is a luxury dog boarding and daycare facility in Lee's Summit and Blue Springs, MO offering cage-free suites with 24/7 staff, outdoor turf play areas with pools, and all-inclusive pricing that includes full daycare during stays. The facility requires vaccinations, spay/neuter for dogs over 6-7 months, and a free temperament trial day for boarding guests.
Amenities & Policies
Required vaccinations: Rabies, Distemper/Parvo (DA2PP, DHPP), Bordetella
Policies & Details
Hours & Billing
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
245 reviews analyzedCuddle Up Pup enjoys overwhelmingly positive reviews with dogs visibly excited to attend and staff praised for genuine care. However, significant red flags exist: multiple reports of kennel cough outbreaks with no notification, concerning grooming incidents, and employee privacy violations. The owner responds defensively with lengthy rebuttals. While most customers are loyal long-term users satisfied with socialization help for anxious dogs, the 1-star reviews reveal serious safety and communication gaps that prospective clients should weigh against the many positive experiences.
People love
Staff shoutouts
Worth noting
Kennel cough outbreak - multiple dogs returned sick
“She got kennel cough and then spread it to our other dog”
Grooming incident - dog returned shaved, traumatized, not eating
“They shaved him down to his bare Skin. When we arrived home he would not eat”
Dog returned with unexplained injuries (cuts, limping)
“We picked him up he had a cut on his leg. And a bad cough”
Employee sharing customer private information on social media
“An employee Shelby bashed that customer on the customers own Facebook and shared that customers personal information”
Kennel cough / illness transmission(4 mentions)
“My dog was coughing to the point of throwing up (classic kennel cough)”
Grooming quality inconsistency(3 mentions)
“The worst westie haircut i have ever had”
Communication failures (closed without notice, no call about illness)(3 mentions)
“They didn't inform me of the establishment being closed for the day I requested to pick them up”
Dog rejected/turned away for behavior or breed policies(3 mentions)
“My large Great Dane mix is not welcome to socialize”
Top Rated
4.6 stars from 256+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 256 reviews.
At a Glance
Pricing
Boarding
$63–$73/night
Daycare
$25–$35/day
Contact
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listing