Dakotah's Doggy Daycare, Hotel, Salon, and Training

Dog attacked by another dog - owner not notified until pickup, injuries untreated

“Our dog was attacked there by another dog, and the employees let her sit in her kennel the 4 days we were gone with no bathroom breaks and in pain.”

Dogs left unattended for extended periods with no bathroom breaks

“8+ dogs were fully alone across two indoor and one outdoor area. Multiple bathroom accidents were in the rooms because the dogs were unattended for long periods.”

Dog escaped facility and returned with injured paws

“He managed to jump their six foot vinyl fence... Three of which are so torn up, he wont even attempt to put weight on them.”

Dog injured on premises (gash under eye) - not disclosed to owner

“My dog had a gash under her eye that I was not told about.”

Dogs became ill after stay (virus/bacterial infection)

“Both dogs were very lethargic and coughing. They also had green discharge coming from their eyes.”

Staff using physical force to control dogs (knees, arms)

“This young guy working there is pushing back the dogs with his knees, his arms, and wiping urine with a filthy looking mop.”

Staffing/attendant availability issues(4 mentions)

“After being unable to find a human with any dogs for 20+ minutes and calling Dakotah's twice, I was informed that though drop off for daycare is 6:30am, there are no attendants until 8am.”

Unannounced services/charges(2 mentions)

“There are unmentioned cologne sprays used during grooming so you don't know until after your first nail trim or bath.”

Owner responsiveness/dismissiveness(3 mentions)

“When you call to talk to the owner or manager, they ghost you.”