Dandy Dog Daycare

Dog death during boarding - owner didn't notice dog was dead for 60-90 minutes, dog found covered in vomit and diarrhea, staff allegedly lied about checking on sick dog

“When I arrived to pick him up, he was dead and the staff didn't even know. My dog was stiff and in rigor mortis. I learned from the vet that means he was dead for 60-90 minutes.”

Alleged staff dishonesty about checking on sick dog

“So, the employee lied about checking on my dog when they knew he was very sick.”

Owner perceived as prioritizing liability over customer empathy during crisis

“she was more concerned about her liability than about me or my dog”

Staff training/competency concerns

“I think you should train staff better. And when you do a new hire screen to see if they are even an animal compatible person.”

Dog death during boarding - handling and communication

“I will never recommend this place given how they handled the death of my dog while he was in their care.”