Delmarva K9 LLC

Disease outbreak - multiple dogs contracted Canine Coronavirus, pneumonia, and other serious illnesses while boarded

“Our dog contracted Canine Corona Virus and mycoplasma pneumonia while at this kennel and was hospitalized. He died 6 weeks later after turning septic.”

Dog injuries during boarding/training - sprained paws, abrasions, swelling

“When we picker her up immediately noticed she was having problems walking... After her exam the doctor noted several sprained front paw, abrasions to the two rear paws.”

Facility hygiene issues - mice nibbling on pet food/treats

“I also attached pictures of her injuries, and photos of her food, treat, and medication bags that had been nibbled on by mice.”

Blocking customers on social media who raise concerns

“Shortly after speaking with the female owner I was blocked from their Facebook page.”

Dogs getting sick after boarding - multiple reports of serious illness(7 mentions)

“We noticed she was very lethargic and not eating or drinking. We took her to the vet... Ultimately she was diagnoses with intussusception and needed emergency surgery.”

Communication failures - lack of updates, unreturned calls(3 mentions)

“I was told by the office my boy was doing great... When I picked him up... said my boy was anxious and had a rough week and they moved him to a different area without notifying me. I reached out to the owner and he never returned my calls or messages.”

Training not meeting expectations(3 mentions)

“Almost $2k later and my dog still barks incessantly and pulls on the leash like a wild beast.”

Booking/administrative issues(2 mentions)

“I had to call at least 5 different times to get someone to give me a firm start date.”