Devil Dog Day Care
200 Shaw Rd, North Branford, CT 06471
Overview
Devil Dog Day Care is a comprehensive dog care facility in North Branford, CT offering daycare, boarding, grooming, and training services. The facility features indoor/outdoor play spaces with separate areas for large and small dogs, and requires all dogs over 6 months to be spayed or neutered with current vaccinations including Bordetella, DHPP, and rabies.
Amenities & Policies
Required vaccinations: Bordetella (Kennel Cough), DHPP (Distemper, Hepatitis, Para Influenza, Parvovirus), Rabies, clean fecal test (past 6 months)
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Extras
What Reviews Say
113 reviews analyzedDevil Dog Day Care (also operating as Poochie Play) receives overwhelmingly positive reviews (91 of 113 are 5-star) with particular praise for staff friendliness, dog happiness, and the facility's cleanliness and amenities including webcams. However, there are serious red flags including multiple allegations of dogs being injured on premises without proper notification, dogs returned covered in waste, no overnight staff for boarding, and one incident involving animal control. The owner responds to all reviews professionally. While the majority of customers are highly satisfied and many are repeat clients, the negative reviews highlight significant communication failures and safety concerns that prospective clients should weigh carefully.
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Worth noting
Dog injured on premises (cut paw, puncture wounds) without timely owner notification
โI left my dog in their care and came back to find that her paw had been cut. They completely hid the injury from me until I arrived to pick her up.โ
Dogs returned covered in urine/feces
โMy dog was boarded for three nights and came home completely covered in pee and feces.โ
No overnight staff for boarding - dogs left alone 12 hours
โwhen asked about over night staff THEY HAVE NONE.. what kind of boarding does not have over night staff?... dogs r expected to hold bladders from 5:30pm to 6:30 amโ
Fleas and serious neglect resulting in animal control involvement
โBoth my pets are infested with fleas , my pitbul is injured and my shitzu was covered in urine . Animal control of North Branford had to physically remove my dogs from this place.โ
Grooming injury - damaged cornea
โMy Chihuahua's cornea was damaged when she was groomed by Lauren.โ
Lack of communication about injuries/incidents(5 mentions)
โThey completely hid the injury from me until I arrived to pick her up. No one informed me of what happened or took any responsibility for the injury.โ
No overnight staff/supervision for boarding(3 mentions)
โBoarders are left alone for 12hr each night and on Sundays are alone between 9:00am-4:00pm.โ
Dogs not properly supervised leading to fights/injuries(3 mentions)
โThe people who work here do not check the dogs for puncture wounds before leaving. My dog had 3 I found on her upon coming home that I was not notified about.โ
Staff mistreatment/underpaid(2 mentions)
โThe staff there are also highly mistreated and under-appreciated. There is constant belittling, screaming, and cursing for small mistakes.โ
At a Glance
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