Port St Joe facilities
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Dog Academy Clubhouse

510 Fourth St, Port St Joe, FL 32456

4.7
14 Google reviews
Cage-freeGrooming

Overview

Dog Academy Clubhouse is a dog daycare and boarding facility in Port St. Joe, FL that offers structured daycare with safe group play and comfortable overnight boarding. They provide Free Roam Boarding designed to make dogs feel at home, and offer grooming services through their Spa-La-La. While they have roots in dog training, they do not currently offer training services at this location.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play

Extras

Owner operated

What Reviews Say

12 reviews analyzed

Dog Academy Clubhouse enjoys overwhelmingly positive reviews with 11 of 12 reviews giving 5 stars. The facility is praised for genuinely caring staff, effective training, good communication through videos and report cards, and a smaller, more personalized environment. However, one detailed negative review highlights significant concerns around communication inconsistencies, staff training gaps, and perceived transparency issues about facility upgrades. The owner responds professionally to nearly all reviews, typically within a day.

Dog happiness
5.0
Cleanliness
5.0
Staff
4.8
Safety
4.5
Facility
4.5
Drop-off / pickup
4.5
Communication
3.8
Value
3.5

People love

Staff genuinely loves dogs and shows it(5)Professional and knowledgeable staff(4)Excellent training results(3)Good communication via videos and report cards(3)Smaller facility size as positive(2)

Staff shoutouts

Shaun(4 mentions)Andrea(3 mentions)Haven(2 mentions)

Worth noting

Dogs placed in crates without verifying reservation details - could have remained crated entire stay if owner hadn't questioned it

I also noticed my dogs being placed into crates before anyone reviewed my reservation. Had I not questioned it, they would have remained crated throughout the stay because no one verified what boarding package I was paying for.

Staff member (Andrea) unable to operate basic computer system at drop-off

At drop-off, Andrea could not operate the computer system and had to call the groomer, Haven, to check me in.

Communication and report card inconsistencies

I again requested report cards, but Andrea said she could not set them up. They were not activated until the following day. Even then, I received only one combined report card per day for three dogs, and the timing varied from morning to evening with no consistency.

Perceived misleading information about facility upgrades

I later learned none of these upgrades had been researched or priced, and the owners now say they will not be added because of cost. These were not described as ideas, but as planned improvements, which felt misleading once I learned no due diligence had been done.

Owner replies to 92% of reviewsAvg response: 1dprofessional tone8 repeat customers

At a Glance

Google rating
4.7/ 5
Review score
4.5/ 5
Amenities2 of 14
Reviews14
Repeat customersNumber of reviews that mention returning or being a regular customer.8

Pricing

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