Dog Days Inn

Dogs not let outside as claimed - multiple reviews indicate dogs kept in kennels most of day with limited outdoor access

“My dog seemed to enjoy going, however every time I picked him up he immediately ran... to use the bathroom... My dog absolutely will not use the bathroom on any inside surface, so I know that he had not had a chance to go outside.”

Pets not fed properly - cat owner reported cats were starving due to incorrect portions

“I pick them up today and come to find out they weren't being fed the correct portions of food and are practically starving.”

Overbooking/turning away pets after confirmation - customers turned away day before travel despite having reservation and required vaccines

“Got a call the day before CONFIRMING our reservation! Mind you we were leaving the next day at 5am out of state for 7 days.. either way we called a handful of other kennels and we actually got told they had made up some lie to people because they overbooked.”

Vaccination policy inconsistency and poor communication(6 mentions)

“They required a dog flu vaccine when my vet didn't recommend it... The second time, I got to the kennel and they told me bordetella was to be every 6 months (vet does yearly vaccines)”

Staff rudeness and poor customer service(5 mentions)

“Brandy (who's extremely rude too) said 'yeah well our customers have to request it from their vets and get the okay to get it every 6 months'”

Dogs kept in kennels too much / limited playtime(3 mentions)

“The dogs are kept in kennels most of the day and only go out to the common area for about an hour twice daily.”

Untrained staff / policy confusion(3 mentions)

“She can't find the email from my vet... I finally took my dog back and suggested maybe they should train their staff to know company policies before putting them as receptionists.”

Spay/neuter policy for daycare(2 mentions)

“I think it's ridiculous that my female dog has to be spayed to participate in doggie day care if she is not in heat.”