DOG Hotels Coral Gables

Serious reported dog injury during care

“My 10 years old dog was seriously injured yesterday after only 2 hours at DOG Coral Gables. He was bitten by another dog”

Reported poor facility condition or cleanliness

“The place itself seemed dis shelved to me and not maintained.”

Reported inadequate communication and unclear policies

“From the very beginning, communication has been TERRIBLE.”

Reported possible injuries noticed after boarding

“I noticed bite marks on one of my dogs' hind legs and a small wound on its neck that looked like a small bite.”

Reported sanitation concern involving food bowls

“They don't wash the dogs' food bowls”

Communication and disclosure(3 mentions)

“From the very beginning, communication has been TERRIBLE.”

Cleanliness and facility maintenance(3 mentions)

“The place itself seemed dis shelved to me and not maintained.”

Pricing and value(2 mentions)

“EXPENSIVE”

Policies not clearly communicated in advance(2 mentions)

“I was annoyed because they should have given me that information when I spoke with them or put it on their website instead of wasting my time.”