DOG Hotels Miami Beach

Dog lost weight during stay and owner claimed staff lied about feeding

“We left our dog there And he lost 2 pounds in 7 days and I kept asking them if the dog ever got to eat but they kept on being liars . We picked him up all skinny and his are all dry and looked sad .”

Grooming quality issues - patchy/uneven cut

“The most disappointing groom my dog has received in Miami....his groom is patchy and uneven.”

Accusations of prioritizing money over dog care

“All they want is your money, they dont care at all how your pup is treated!!”

Pricing concerns - increased rates and mandatory bath fees(2 mentions)

“For 82.00/ night a bath should be complimentary”

Grooming quality inconsistency(2 mentions)

“the groom I got, honestly, was not that good…. But when I took the dogs back and asked them to fix it, it came out AMAZING!!!!!!!”

Crowded/noisy facility during drop-off

“It was so crowded and noisy. They didn't show me where they sleep, and I didn't notice any professionalism from the staff.”