Dog Oasis
812 Meadowlark Ln, Goodlettsville, TN 37072
Overview
Dog Oasis is a cage-free facility offering boarding, daycare, and grooming services in Goodlettsville, TN. They provide climate-controlled kennel suites with outdoor play yards and require spay/neuter and specific vaccinations for boarding. Medication administration is available for an extra fee.
Amenities & Policies
Dog-to-staff ratio: X:1
Required vaccinations: Rabies, Bordetella, Distemper/Parvo
What Reviews Say
229 reviews analyzedDog Oasis is a highly polarizing facility that transitioned to new ownership, leading to a divide between long-term loyalists and customers frustrated by declining service. While many dogs show extreme excitement to visit and the grooming quality for difficult coats (like Doodles and Collies) is frequently praised, there are significant concerns regarding administrative professionalism. Recurring issues include a total lack of phone/email responsiveness, unexpected price hikes at pickup, and several high-severity reports of defensive management and grooming injuries.
People love
Staff shoutouts
Worth noting
Injuries during grooming (cuts/nicks) and denial of responsibility
“I noticed his eye was irritated from a cut... She told me she did not believe me and that I could take my dog somewhere else.”
Threatening to call Animal Control/Keep pet
“The groomer was trying to take our dog!! Gave her card and said 'if you don’t want her, I’ll take her' then proceeded to call animal control on us!!”
Health concerns (Kennel Cough/Parasites)
“Now after a $150 vet visit she is being treated for kennel cough... Kennel cough is contracted from other dogs and unclean conditions.”
Unresponsive communication/Phones not answered(7 mentions)
“Slow communication or unresponsive. Never answer phones. Slow to call back or not at all.”
Pricing discrepancies/Unexpected upcharges(5 mentions)
“I was quoted one price and when i went there to pick up i was charged an additional $30.00 to clean my fur babies ears.”
Management/Owner rudeness(6 mentions)
“The facility manager Susanne is a nightmare to do business with and only seems to get more aggressive with each encounter.”
Top Rated
4.5 stars from 230+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 230 reviews.
At a Glance
Dog-to-staff ratio
X:1
Pricing
Boarding
$48/night
Daycare
$30/day
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