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Dog Ranch Bed & Biscuit

Name: Dog Ranch Bed & Biscuit
Address: 20401 Sun Valley Dr, Laguna Beach, CA 92651, Laguna Beach, CA, 92651, US
Telephone: +1 949-494-0484
Rating: 4.2

20401 Sun Valley Dr, Laguna Beach, CA 92651

4.2

22 Google reviews

Overview

Dog Ranch Bed & Biscuit is a pet care service located in Laguna Beach, California. The website returned a 401 Unauthorized error, preventing access to detailed facility information, services offered, pricing, and policies.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

What Reviews Say

22 reviews analyzed

Dog Ranch Bed & Biscuit receives overwhelmingly positive reviews (77% 5-star) praising its outdoor facility, pool, clean grounds, and staff who genuinely love dogs. However, 2 serious red flag reviews (9% of total) document alarming safety issues: a dog suffering a serious injury during stay with poor emergency communication and inadequate post-surgical care, and another alleging dogs were left without water overnight. These incidents, combined with a 1-star review expressing general distrust, suggest potential gaps in overnight care protocols and emergency procedures that prospective customers should carefully consider.

Dog happiness

4.9

Cleanliness

4.8

Facility

4.8

Staff

4.7

Value

4.5

Drop-off / pickup

4.0

Communication

3.5

Safety

2.5

People love

Outdoor facility with pool and play areas(6)Staff genuinely care about dogs(5)Clean and well-maintained facility(4)Great for large/high-energy dogs(2)Long-term repeat customers(3)

Staff shoutouts

StephanieJoseVickiAshley

Worth noting

Dog suffered serious injury/attack during stay, was not properly isolated post-surgery and was kept running with 30 other dogs

“Our dog suffered a serious 'attack'... They kept him running around 30 dogs, a day after his surgery.”

Dogs left without water in cages overnight

“If you leave them overnight the people that work their leave the dogs no water in their cages for your dog. That's illegal.”

Poor emergency communication - owner claimed wrong number, delayed notification by a day

“Dog Ranch 'tried' to contact our number right after the incident but they had a 'wrong number'.”

Made decisions and released dog from vet without owner consent

“Dog Ranch took all decisions, did all procedures and released our dog from the vet facility without our consent or authorization.”

Safety concerns during overnight stays(2 mentions)

“I would NEVER leave my beloved in their care. PASS.”

Emergency protocols and communication failures

“There was only a call from Dog Ranch, a day after the incident saying our dog felt and hurt his back.”

At a Glance

Google rating

4.2/ 5

Review score

4.2/ 5

Amenities0 of 14

Reviews22

Repeat customersNumber of reviews that mention returning or being a regular customer.6

Pricing

Contact facility for pricing

Contact

Visit Website +1 949-494-0484 20401 Sun Valley Dr, Laguna Beach, CA 92651

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