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Dog Rock Resorts

36A Congers Rd, New City, NY 10956

4.9
130 Google reviews
Cage-freeStaff overnightOutdoor yardSmall dog areaAccepts puppiesReactive breeds OKMedication adminTrainingClimate controlledOvernight potty breaks

Overview

Dog Rock Resorts is a family-owned, 24-hour staffed dog boarding and daycare facility in New City, NY offering overnight boarding ($102.50-$155/night), daycare ($52.50-$62.50/day), and training services. The facility provides personalized care with dogs grouped by size and temperament, offers both group and solo play programs, and requires a temperament test and meet-and-greet before enrollment.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies6+ months
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, Distemper, Rabies

Policies & Details

Hours & Billing

Drop-off hours:7am-9am OR 1pm-3pm
Checkout time:12pm
Late pick-up fee:$52.50 for late checkout until 3pm, then additional night charge
Billing method:Per night

Cancellation & Deposits

Cancellation notice:10 days notice
Cancellation penalty:50% deposit required; 10 days notice for peak, 3 days for off-peak for full refund
Deposit required — 50% of reservation
Holiday surcharge — Additional charge for daycare and boarding

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food; house food available for $5/meal

Requirements

Spay/neuter policy:Required for social programming; females must be spayed, males must be neutered

Safety & Emergency

Emergency vet cost:Owner

Extras

Multi-dog discount — 15% off second dog in same suite
Senior dog accommodations
Owner operated

What Reviews Say

129 reviews analyzed

Dog Rock Resorts maintains an exceptionally high standard of care, characterized by an 'immaculate' facility and a deeply personal approach to pet boarding. Customers frequently praise the frequent photo/video updates and the owner's willingness to go above and beyond, including personal trips to the ER for pets in distress. The facility is highly recommended for dogs with medical needs or social anxieties due to their specialized 'human interaction-only' options and attentive staff.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Drop-off / pickup
4.9
Value
4.8

People love

Photo/Video Updates(22)Cleanliness(18)Medical/Special Needs Care(9)

Staff shoutouts

Mike(24 mentions)Dennis(2 mentions)Eric(2 mentions)
Owner replies to 100% of reviewswarm tone14 repeat customers

IBPSA Member

Industry Association

Verified member of IBPSA
International pet services standards

Cross-referenced with IBPSA’s member directory.

Top Rated

4.9 stars from 130+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 130 reviews.

At a Glance

Google rating
4.9/ 5
Review score
5.0/ 5
Amenities10 of 14
Reviews130
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Min puppy age

6 months

Pricing

Boarding

$102.5–$155/night

Daycare

$52.5–$62.5/day

Contact

Visit Website+1 845-634-7625Get directions to 36A Congers Rd, New City, NY 10956

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