Dog Sense, LLC
440 Stoney Ln, Lancaster, PA 17603
Overview
Dog Sense LLC is a comprehensive dog care facility in Lancaster, PA offering boarding, daycare, training, and grooming services. The facility features climate-controlled private suites with outdoor access, staff living on-site for overnight care, and a structured daycare program with both regular and Tier 2 training options. They require temperament evaluations for new pets and maintain strict vaccination policies.
Amenities & Policies
Required vaccinations: Rabies, Distemper/Parvo, Bordetella, Canine Flu
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
80 reviews analyzedDog Sense, LLC is highly regarded for its expert-led training programs and the genuine affection staff show toward the animals, with many dogs displaying visible excitement upon arrival. However, the facility suffers from significant administrative challenges, specifically a recurring failure to return phone calls and emails, which has frustrated several potential and existing clients. While the care is generally praised, there are isolated concerns regarding cleanliness and a non-traditional daily billing structure for boarding.
People love
Staff shoutouts
Worth noting
Poor hygiene/Sanitation concerns
“picked up my dog after a couple day stay and he smelled like straight piss, I would assume he was just sitting in his own urine.”
Severe communication breakdown/Unresponsiveness
“We called and emailed for weeks each time... She scheduled so many phone calls with her and then she just then didn’t take the time to actually call.”
Unresponsive phone/email(5 mentions)
“Unprofession, never answer their phones. Giving one star due to the fact that i can never EVER get a hold of anybody there!”
Billing/Pricing transparency(2 mentions)
“their boarding costs are per DAY and not per night! ... If you drop your dog off on Saturday... and pick your dog up Sunday... they charge you for two boarding days!”
At a Glance
Min puppy age
3 months
Pricing
Boarding
$48–$52/night
Daycare
$24–$34/day
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