Dog Wellness Club

Dog attacked/bitten by another dog resulting in injury

“Our dog was bit by another dog after a few months of trying out DWC. While picking up after the day of the attack, the manager was evasive about the reason why our dog had a bloody hole in his shoulder the size of a very large nail.”

Dog developed severe anxiety and fear responses

“My dog started exhibiting concerning behaviors. I noticed in the car on the way to the facility he looked anxious, to the point where he would start shaking when we parked out front of the facility.”

Lack of transparency - no security cameras

“However, there's really no way to know if he's really doing okay or not given that they don't have any cameras.”

Lack of cameras at facility(3 mentions)

“However, there's really no way to know if he's really doing okay or not given that they don't have any cameras.”

Staff insensitivity to anxious dogs

“The person that greeted me was not at all empathetic and firmly told me to put down my dog.”

Staff unfriendliness at pickup

“The first thing you're asked at DWC is what time you'll be picking up your dog, often without a hello.”

Dog not suitable for all temperaments(2 mentions)

“Our dog is a 24 lb. golden doodle who bounds into the other two day cares we've used while dragging his feet to into Dog Wellness Club.”