Pendergrass facilities
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Doggie Days Boarding, Daycare, and Grooming

115 Rainwater Ln, Pendergrass, GA 30567

4.5
133 Google reviews
Outdoor yardSmall dog areaAccepts puppiesMedication adminGroomingOvernight potty breaksOnline booking

Overview

Doggie Days is a dog boarding, daycare, and grooming facility in Pendergrass, GA offering traditional overnight boarding ($30/night), daycare ($15-20/day), and daycare with overnight boarding ($40/night). Dogs must be at least 14 weeks old, pass a temperament test, and have current vaccinations including Rabies, DHPP, and Bordetella. The facility separates dogs by size for group play and offers additional services like report cards, Kong packages, and activities.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP/Parvo/Distemper, Bordetella/Kennel Cough, Feline Distemper, Feline Leukemia

Policies & Details

Hours & Billing

Drop-off hours:7:30am-11:30am
Pick-up hours:11:30am-6:00pm
Checkout time:11:30am
Late pick-up fee:$20
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:Grooming: 24 hours notice; Holiday: 2 weeks notice for refund
Deposit required β€” $50
Holiday surcharge β€” $50 non-refundable deposit

Care & Play

Group play
Solo play
Daily updates β€” Paid
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact
Temperament test fee:$22

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount β€” Family daycare $15/day each additional dog; Family boarding $25/night each additional dog

What Reviews Say

133 reviews analyzed

Doggie Days enjoys strong customer loyalty with the majority of reviews being 5 stars praising the caring staff, happy dogs, and good grooming. However, there are serious red flags including two incidents where dogs died or were seriously injured shortly after pickup, with owners alleging lack of communication about health concerns during the stay. The owner has responded to all negative reviews professionally but has faced criticism for offering refunds only in exchange for signing non-disparagement agreements. The facility scores well on cleanliness, staff friendliness, and dog happiness, but safety concerns and communication issues with sick pets lower the overall trust score.

Staff
4.8
Dog happiness
4.7
Cleanliness
4.5
Facility
4.4
Value
4.3
Drop-off / pickup
4.3
Communication
3.2
Safety
2.8

People love

Staff genuinely cares about dogs(45)Dogs love going there - happy and excited(38)Friendly, professional staff(35)Good grooming services(18)Clean facility(12)Long-term/repeat customers(15)

Staff shoutouts

Kyle(28 mentions)Rose(3 mentions)Rachel(2 mentions)Hailey(2 mentions)Ashley(2 mentions)Morgan

Worth noting

Dog died shortly after pickup (Phoenix) - owners not contacted about health concerns during stay, no opportunity to authorize emergency care or fly home early

β€œI was never contacted about his health or any concerns during his stay. I was not asked to authorize emergent care. I had no idea anything wrong was happening during his stay.”

Owner offered refund only if customers signed 'Disparage Agreement' prohibiting negative reviews

β€œhe sent us the Disparage Agreement specifically stating that he would refund our boarding fees ONLY if we agreed to not leave any negative reviews or discuss our situation on social media.”

Dogs injured/scratched during boarding with no notification to owners

β€œshe received a scratch above her right eye, has a sore at the corner of her right eye, and has sores on the left side of her face... My husband’s cell, my cell, nor our emergency contact received any notification or 'heads up' that Ruby was hurt.”

Unauthorized vaccination charges

β€œI was charged for a vaccination for kennel cough which was not authorized.”

Grooming injuries - quicked nails causing bleeding

β€œhis foot was bleeding so bad and they acted like this was not a big deal... his nail was cut too short.”

Lack of communication about health issues during stay(4 mentions)

β€œWe were not contacted about his health or any concerns during his stay.”

Grooming quality inconsistency(3 mentions)

β€œThe last few visits have not lived up to their previous reputation... did not do a good job... nails had not been clipped.”

Unauthorized billing charges(2 mentions)

β€œI was also charged for a vaccination for kennel cough which was not authorized.”

Booking/reservation issues(2 mentions)

β€œWhy didn't they tell me they were full 2 weeks ago?!!”

Owner replies to 100% of reviewsprofessional tone42 repeat customers

At a Glance

Google rating
4.5/ 5
Review score
4.1/ 5
Amenities7 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Min puppy age

3 months

Pricing

Boarding

$30–$40/night

Daycare

$15–$20/day

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