Simsbury facilities
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Doggie in the Window

1522 Hopmeadow St, Simsbury, CT 06070

4.5
56 Google reviews
Staff overnightOutdoor yardAccepts puppiesGroomingClimate controlledOvernight potty breaks

Overview

Doggie in the Window is a small, locally-owned dog daycare, boarding, and grooming facility in Simsbury, CT offering playgroup-style boarding where dogs join daycare playgroups during the day and have overnight crate accommodations. The facility requires initial temperament evaluations, current vaccinations including rabies, distemper and bordetella, and spay/neuter for dogs over 12 months. Pricing ranges from $23-$67 per day/night depending on service and dog size, with a 4% discount for cash or check payments.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:7:30am-2pm
Pick-up hours:8am-5pm
Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:50% of grooming bill if less than 48 hours notice

Care & Play

Group play
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 12 months

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount โ€” Discounts for 2 dogs
Senior dog accommodations

What Reviews Say

55 reviews analyzed

Doggie in the Window enjoys overwhelmingly positive reviews with a 4.3/5 average, featuring 43 five-star ratings. Customers consistently praise the caring staff (especially BJ, Ellen, and Martha), excellent handling of anxious dogs, and quality grooming services. Two isolated incidents (a grooming injury and an inappropriate conduct allegation) received detailed owner responses. The owner responds to every review and maintains a professional but occasionally defensive tone when addressing negative feedback.

Staff
4.8
Dog happiness
4.7
Cleanliness
4.5
Facility
4.5
Communication
4.5
Drop-off / pickup
4.5
Safety
4.4
Value
4.3

People love

Staff genuinely cares about dogs(12)Great for anxious/nervous dogs(5)Long-term/loyal customers(8)Knowledgeable grooming (including difficult dogs)(4)Helpful office staff(3)

Staff shoutouts

BJ(15 mentions)Ellen(4 mentions)Martha(3 mentions)Courtney(2 mentions)Elena

Worth noting

Grooming injury - dog had blood from 4 nails cut too short

โ€œshe had blood coming from four different nails due to being cut too shortโ€

Inappropriate conduct allegation

โ€œthe owner was hitting on me and staring at my body.. made me super uncomfortableโ€

Grooming nail trimming issues

โ€œshe had blood coming from four different nails due to being cut too shortโ€

Staff rudeness/dismissiveness

โ€œthis lady was rude and doesn't like dogs that require real workโ€

Owner replies to 100% of reviewsprofessional tone18 repeat customers

Top Rated

4.5 stars from 56+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 56 reviews.

At a Glance

Google rating
4.5/ 5
Review score
4.5/ 5
Amenities6 of 14
Reviews56
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$48.66โ€“$67.47/night

Daycare

$23.22โ€“$55.12/day

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