Doggie Spa & Play Care

Dog injured during grooming/boarding - cuts, bald spots, raw pads

“My dog has been limping since I picked him up from a 2 day stay at Doggie Spa. The pads on his feet are raw and he whimpers when he walks.”

Dog attacked by other dogs at facility

“My dog was abused and attacked by other dogs and the owners will not contact me back.”

Dog injured - fur ripped out, unable to walk

“She came back to us with fur missing and unable to stand/walk on her own... a large spot (about the size of a medium apple) of skin where the fur had been ripped out.”

Groomer injured dog's eye requiring surgery

“When they groomed my dog they knicked his eyelid with the clippers... He has to have surgery on his eye.”

Staff discussing client private information publicly

“Someone on their staff will talk about clients all around town!”

Nail trimming injuries - cut too short, bleeding(4 mentions)

“Cut my dogs nails too short and they bled while waiting for pick up and bled all the way home.”

Poor grooming results - uneven, shaved too short, not as requested(5 mentions)

“They shaved him down to the skin! Not only is he shaved but he is also uneven as hell!”

Incomplete grooming - missed nails, ears not cleaned, dew claws(2 mentions)

“They hardly cleaned my girls ears and my boys were still dirtier than they should have been. They also didn't fully clip my girls nails.”

Overpriced for quality received(3 mentions)

“The price is outrageous for the poor quality of work they did.”

Lack of owner follow-up/apology for issues(3 mentions)

“I was looking for them to take ownership and apologize for injuring my dog. Instead they called me back and gave me specific instruction on how I could take legal action.”