Pagosa Springs facilities
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Doggy Day Care 81147

151 Great W Ave, Pagosa Springs, CO 81147

4.3
66 Google reviewsGoogle Verified
Outdoor yardGroomingOnline booking

Overview

Doggy Day Care 81147 is a family-owned dog boarding, daycare, and grooming facility in Pagosa Springs, Colorado, operated by Maria Depalma and Jeffrey Edens since 2011. They offer overnight boarding at $44/night and daycare at $29-$39 per day, with large cozy suites and daily socialization. Grooming services are available by appointment on select days.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, Distemper, Rabies

Policies & Details

Care & Play

Group play
Feeding policy:Owner provides food

Extras

Multi-dog discount β€” 9% discount for 2 dogs 4+ nights or 3+ dogs
Owner operated

What Reviews Say

69 reviews analyzed

This dog boarding and daycare facility receives a mix of very positive and several strongly negative reviews. Strengths include experienced, caring staff (especially Maria and Jeff), a welcoming environment for dogs with special needs, and convenience for travelers visiting Pagosa Springs. Many positive reviews highlight tired, happy dogs, good communication, and reasonable prices. However, there are significant recurring complaints regarding facility cleanliness and maintenance, along with some serious incidents of dogs escaping or being lost, an unattended facility during operating hours, and a few reports of rude or unprofessional behavior. The owner responds to some negative reviews professionally but not to all.

Dog happiness
4.5
Staff
4.5
Value
4.3
Communication
4.0
Drop-off / pickup
4.0
Cleanliness
3.5
Facility
3.5
Safety
3.0

People love

Excellent care for dogs with special needs or anxiety(7)Convenient option for travelers needing daycare or boarding(8)Friendly and knowledgeable staff, especially Maria and Jeff(15)

Staff shoutouts

Maria(12 mentions)Jeff(15 mentions)Stephanie(3 mentions)Emma

Worth noting

Dogs escaping and inadequate fencing

β€œOne of my dogs escape from under fence due to lack of maintenance of fence and lack of supervision (was lost for 11+ hours)”

Dogs left unattended or unsupervised for extended periods

β€œGot to the door, the lights were out, and there was nobody home. (my dog and all the others had been left alone for an hour and a half that I'm aware of)”

Use of outdated or punishment-based training techniques

β€œThe owner uses outdated and dangerous β€œtraining” techniques that are recommended against by veterinary behaviorists and professional trainers.”

Poor facility maintenance and cleanliness(5 mentions)

β€œWalked into the office to a female dog in heat with blood on the ground. The overall place was very dirty and not well maintained.”

Communication issues (hard to reach, not answering calls)(3 mentions)

β€œAny time I tried to call and check in I got no answer or call back.”

Owner/staff rudeness or unprofessional attitude(3 mentions)

β€œUnreliable and rude.”

Owner replies to 14% of reviewsAvg response: 14dprofessional tone5 repeat customers

At a Glance

Google rating
4.3/ 5
Review score
3.9/ 5
Amenities3 of 14
Reviews66
Repeat customersNumber of reviews that mention returning or being a regular customer.5

Pricing

Boarding

$44/night

Daycare

$29–$39/day

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