Doggy Day Out

Injury to dog not reported to owner - dog returned with deep scrapes, red bumps, and nail clipped too short causing swollen bleeding toe

“I now have to take both dogs to the vet for their wounds”

Serious injury (torn paw pad, broken nail) with no emergency contact or basic first aid provided

“The owner described it as a 'murder scene' with all the blood. Doggy Day Out failed to call me or the emergency contact, clean the blood off of my dog, assist in bandaging, or even stopping the blood”

Dog covered in ant bites requiring vet visit - no follow-up or yard inspection after customer reported it

“She was covered in ant bites... Her entire stomach and down her arms were covered. I emailed them to warn them... and no one replied at all.”

Blanket returned with multiple pee stains, dog may have been kenneled too long

“Her blanket had multiple pee stains. It looks as though the dog was not let out much, maybe just kenneled for a long period.”

Lack of communication about dog welfare during stay(2 mentions)

“First red flag was we called for an update/photos and got none.”

Training program not delivering results(2 mentions)

“My pup didnt learn anything. He left knowing how to do 1 cute trick. His behavior did not change and has a lot of aggression.”

Dog returned dirty/not bathed as requested(2 mentions)

“She was always dirty when I picked her up. So much so that I would always have to wash her collar.”

Dogs not getting enough outdoor time(2 mentions)

“I have always wondered how much the dogs actually go outside because no matter what time I pick up, the yards are empty.”