Dogromat

Nail trimming injury - cut nerve causing bleeding

“Our dog came back with her nails cut and one bleeding cut nerve. They said they wouldn't charge for the trim and that they were sorry and that today they are very busy which it isn't the case at all.”

Dog potentially getting fleas after visit

“My dog got fleas here after his last haircut”

Inconsistent grooming quality between visits(4 mentions)

“The next time we call up to get an appointment they tell us that groomer no longer works there so we go with the next available and the cut is just fine... This final cut was $150 with tip and the cut was eh. He smells great but he's got a few tufts in certain spots and overall it's not as neat as it couldve been.”

Double-coated dogs shaved incorrectly(2 mentions)

“They shaved my golden doodles whole body from hair to tail to under 1milimeter without listening to my instruction at all.”

Self-wash shampoo quality concerns(2 mentions)

“Their soap was very watered-down. We washed the dog twice and she was still smelly.”

Communication/scheduling issues(3 mentions)

“I scheduled a full haircut for my dog but for some reason they only gave him a bath without informing me.”