Dogs at Play!

Alleged dog injury while in facility care

“They took her to the vet and found she had a broken leg and needed surgery which cost $2,500.”

Alleged failure to notify owner of injury

“These people never called to tell them that there was an incident and the dog got hurt”

Alleged rough or abusive handling during grooming

“the owner lisa grabed my dog by the ear and neck and screamed in her face”

Severe odor or sanitation complaint

“every time we leave there the dogs REEK of piss and cleaning chemicals.”

Alleged confrontational staff behavior

“The woman walked around the counter, pushed my fiance out of the way”

Odors and cleanliness(3 mentions)

“Kind of smells”

Inconsistent staff handling(2 mentions)

“Some staff undermines my training through neglect.”

No overnight employees(2 mentions)

“they don't have employees overnight.”

Dogs returning with unpleasant odors(2 mentions)

“my dogs REEK of piss and cleaning chemicals.”