Dogtopia of Albuquerque West

Reported dog injury with substantial veterinary cost

“Pretty sure my dog was injured there, and it cost me thousands to get her shoulder restored.”

Dog appeared distressed during meet-and-greet

“I stood by the monitor with the receptionist watching my fur baby on the camera looking scared and having anxiety.”

Alleged harsh staff interaction with barking dogs

“I hear the lady inside yelling at the barking dogs.”

Customer perceived discriminatory treatment during walk-in visit

“I was discriminated against.”

Reported rude phone communication

“The exact service I was inquiring about... But after her attitude on the phone, I will never bring my dog to this location.”

Reported dog injury and capacity concerns

“Pretty sure my dog was injured there, and it cost me thousands to get her shoulder restored.”

Meet-and-greet and vaccine-record communication

“My initial frustration with this place started when I was trying to schedule a meet and greet”

Grooming dissatisfaction

“Horrible experience with the grommer”

Rude phone interaction

“Very snotty person answered my call.”

Concern about staff handling barking dogs

“I hear the lady inside yelling at the barking dogs.”