Dogtopia of Bel Air

Dog attack/injury incident - dog suffered 7 bite wounds

“Our dog was attacked by another dog in the Romper Room. The vet said incidents like this aren't uncommon in dog daycares—but that doesn't make them acceptable.”

Dog left crated for 5+ hours during daycare

“I dropped him off at 8:30am and the last time I saw him on the webcam was 9am. He had been locked in the crate since 9am. That's 5 hours!!!”

Water gun used on dog in crate

“the 'coach' was walking by the crate spraying a water gun into the crate my dog came out of after I called up there.”

Dog attacked, teeth knocked out, lacerations

“My dog was attacked and no accountability was take what so ever she had two teeth knocked out and lacerations all over her face”

Communication breakdown/lack of updates(3 mentions)

“It seemed like after I called when I couldn't find him in the room, things just went downhill from there. We stopped being greeted in the mornings at drop offs, we stopped receiving pictures and activities.”

Dog behavior changes after daycare(2 mentions)

“Behaviors that they noticed, we've never noticed at home.”

Facility odor

“The only issue is the smell. When our dog stays here, she stinks when she gets home.”