Berkeley Heights facilities
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Dogtopia of Berkeley Heights

dogtopia

410D Springfield Ave, Berkeley Heights, NJ 07922

4.8
97 Google reviews
Cage-freeLive webcamStaff overnightSmall dog areaAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaks

Overview

Dogtopia of Berkeley Heights is a state-of-the-art dog daycare and boarding facility offering open-play, off-leash environments with webcams for pet parents to monitor their dogs. They provide daycare, overnight boarding, and spa services with a strong emphasis on safety, climate-controlled indoor playrooms, and a 4:1 dog-to-staff ratio.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 4:1

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Drop-off hours:7am-10am
Pick-up hours:4pm-6pm
Checkout time:12pm
Late pick-up fee:$25
Billing method:Per night

Cancellation & Deposits

Cancellation notice:24 days notice
Cancellation penalty:24-hour cancellation policy
Holiday surcharge$10/day

Care & Play

Group play
Daily updatesFree
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 7 months

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount10% off second dog
Senior dog accommodations

What Reviews Say

82 reviews analyzed

Dogtopia of Berkeley Heights is highly regarded for its exceptionally clean facility, friendly staff, and the peace of mind provided by live webcams. Customers frequently note that their dogs are excited to arrive and return home tired and happy. While the vast majority of experiences are positive, a few serious concerns were raised regarding medical communication during boarding and rigid grooming policies.

Cleanliness
5.0
Drop-off / pickup
5.0
Dog happiness
4.9
Staff
4.8
Facility
4.7
Value
4.5
Communication
4.2
Safety
4.0

People love

Webcam Access(6)Cleanliness(8)Exhausted/Happy Dogs(10)

Staff shoutouts

AshleyMarkLillianCoop(3 mentions)Tay(3 mentions)

Worth noting

Medical neglect/Retaliation claim

my dog seemed very anxious and his eye was caked in mucus , seemed like no one checked on him at all... I felt some retaliation... he would be the only dog not listed if his food was ate or not.

Injury/Illness after boarding

my dog has a lesion on his nose and was very sick after returning from Dogtopia. The owners refused any responsibility.

Grooming/Spa Policies(2 mentions)

I wanted to take my dog for a simple nail clipping today and I have been told that only with a bath can the nail clipping be done.

Lack of outdoor access

Cons: no outdoor access for dogs, 100% inflexible at accommodating any needs.

Crate/Suite Misinformation

Disappointed at the misinformation... they showed me they will have one suite (which is like a glass box, in my opinion just as bad as a crate).

Owner replies to 95% of reviewswarm tone14 repeat customers

Top Rated

4.8 stars from 97+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 97 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.6/ 5
Amenities9 of 14
Reviews97
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Dog-to-staff ratio

4:1

Min puppy age

3 months

Pricing

Boarding

$49–$69/night

Daycare

$28–$45/day

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