Dogtopia of Daybreak
dogtopia11685 S Trl Xing Dr Ste A, South Jordan, UT 84009
Overview
Dogtopia of Daybreak is a dog daycare and boarding facility in South Jordan, Utah offering open-play daycare, overnight boarding, and spa services. The facility features climate-controlled playrooms with live webcams, certified Canine Coaches, and requires all dogs to pass a temperament evaluation and meet vaccination requirements including Rabies, DHPP, Bordetella, and Canine Influenza.
Amenities & Policies
Required vaccinations: Rabies, DHPP, Bordetella, Canine Influenza
Policies & Details
Hours & Billing
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
25 reviews analyzedDogtopia of Daybreak shows a polarized reputation with strong positive sentiment from majority reviewers praising staff friendliness, clean facilities, and happy dogs, while a minority of negative reviews cite communication failures, understaffing, and specific incidents (dog bite, parasitic infection, policy disputes). The owner responds professionally to all reviews within 1 day, though some responses feel defensive. The facility excels in dog happiness and cleanliness but needs improvement in communication transparency and handling of edge cases like medical conditions or pre-existing injuries.
People love
Staff shoutouts
Worth noting
Dog bitten by another dog during daycare
“My dog was bitten by another dog while at this facility.”
Dog contracted parasitic infection (Coccidia) during boarding
“He was diagnosed and treated for a parasitic infection. The vet stated this was from INGESTING infected food or water.”
Discrimination allegations regarding breed and gender
“They are discrimination against pitbulls and male dogs they lock them in a kennel for hours on end”
Pre-existing injury handling caused vacation disruption
“They were too worried about liability over extenuating circumstances. Policy is policy, but they chose policy over understanding or patience.”
Understaffing issues(2 mentions)
“They are always under staffed. They have 2 rooms for the big dogs and they never have them both open at the same time.”
Communication failures(2 mentions)
“Clear communication of such important details is crucial. Overall, we found the facility to be disorganized and understaffed, with key information not effectively communicated.”
Billing/overcharging issues
“Sadly they over charged us and admitted they made a mistake 2x”
Poor GM/customer service
“Ashley the GM was as awful had no customer service skills whatsoever!”
At a Glance
Min puppy age
3 months
Pricing
Contact facility for pricing
Contact
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