Dogtopia of Dedham

Reported dog attack and alleged inadequate response

“My poor 5 month sweet 12lb Cavapoo, Chai, was attacked in the lobby of Dogtopia by what I think was a chocolate lab.”

Alleged illness associated with stay and overcrowding

“My Dog caught pneumonia and was unable to bark, Staff after admitting to having overcrowded conditions, Denied any wrongdoing or mistreatment, it was just lack of care.”

Reported severe odor and cleanliness problems

“I went in to talk to them. No one was at the desk. The place had the most horrific smell. I left it is dirty and gross.”

Perceived undisclosed or confusing boarding charges and requirements

“Trying to throw charges charges at me?”

Unclear or inconsistent vaccination and admission requirements(3 mentions)

“I made an appointment on Thursday to drop off my dog on Sunday. The appointment request was approved. Nevertheless on Sunday when I drop her off, I am told by the front desk that she can’t stay because she is missing the Dog Influenza vaccine.”

Odor and cleanliness concerns(2 mentions)

“Very smelly.”

Pricing and policy communication concerns(2 mentions)

“I was also told that this was explained to me on our call. It was never explained cause if it was i would not have come the first place.”

Concerns about supervision, attention, and enrichment(2 mentions)

“dogs cry and bark all day due to lack of programming and attention from staff.”