Dogtopia of Frederick
dogtopia4959 Westview Dr Suite C, Frederick, MD 21703
Overview
Dogtopia of Frederick is a certified Top Dog facility offering dog daycare, boarding, and spa services in a climate-controlled open-play environment. Dogs are separated by size and temperament, supervised by certified Canine Coaches, and can be monitored via live webcams. The facility requires a temperament evaluation, current vaccinations including Rabies, DHPP, and Bordetella, and dogs must be spayed/neutered if over 7 months old.
Amenities & Policies
Required vaccinations: Rabies, DHPP, Bordetella, Canine Influenza (recommended)
Policies & Details
Care & Play
Requirements
Extras
What Reviews Say
98 reviews analyzedDogtopia of Frederick is highly praised for its friendly staff, affordable pricing, and popular webcam feature that allows pet parents to monitor their dogs. However, there is a significant divide in experiences; while many regulars report happy, tired dogs, a cluster of serious reviews details physical injuries, poor hygiene (dogs returning smelling of urine), and instances where management failed to communicate incidents promptly. The owner's response tone is notably defensive, frequently accusing negative reviewers of being former employees or using aliases.
People love
Staff shoutouts
Worth noting
Severe injuries and bite wounds not reported to owners immediately
“She had a puncture wound near her left shoulder that we weren’t told about until pick-up; approximately two hours after it happened.”
Boarding negligence (dogs left in crates instead of suites/overnight abandonment)
“I then realized he was never put into the suite. He spend the whole night in the crate... he physically hurt himself.”
Physical handling concerns/Rough treatment
“they yank her off the floor by her collar and by a slip lead by genesis and Josh”
Hygiene/Smell(5 mentions)
“my furry dog smells everytime as they in same of their waste.”
Lack of outdoor space(3 mentions)
“There is no outdoor area so the dogs just pee/poop on a small patch of fake grass or right on the floor.”
Billing and Software Issues(3 mentions)
“Every time I drop my dog off for boarding they either have the wrong amount of days or charging extra.”
At a Glance
Min puppy age
3 months
Pricing
Contact facility for pricing
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