Dogtopia of Highland Village

Physical handling concerns

“I saw the employee grab him by the collar and use his foot to separate the two dogs... this employee very very aggressively leashing my dog.”

Workplace safety/Injury

“she was instructed to pick up the bowl in the crate and the dog bit her, leaving her needing 3 stitches.”

Urine Odor(6 mentions)

“It smelled of strong old urine upon entering this HV Dogtopia... the smell was atrocious.”

Scheduling/Hours Consistency(3 mentions)

“It’s bad policy to change your hours abruptly the morning of drop off. People have flights to catch.”

Kennel Cough(4 mentions)

“My dog left with a fever & kennel cough! I was never called that my dog was sick!”