Dogtopia of Madison West
dogtopia3231 Laura Ln, Middleton, WI 53562
Overview
Dogtopia identifies itself as a dog daycare, boarding, and spa provider, with overnight services bookable through its mobile app and webcams available to watch dogs play.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
23 reviews analyzedDogtopia of Madison West has many positive reviews describing friendly staff, happy dogs, monitoring, webcams, and clean or well-equipped facilities. Recurring concerns include occasional strong odors, injuries or safety concerns, restrictive boarding or daycare policies, pricing and refund frustrations, and isolated complaints about communication or grooming quality.
People love
Staff shoutouts
Worth noting
Reported repeated injuries after daycare
“Every time my dog came home from here he had cuts that have now turned to scars.”
Reported dog injury after care
“when we got her back, she was hurt.”
Strong facility odors
“Dogtopia smells strongly like dog and urine.”
Alleged inadequate staffing or supervision
“They are not staffed to trained to watch that many dogs.”
Serious owner professionalism and business-policy complaint
“The owner lacking professionalism when challenges arise.”
Strong odors or urine smell(3 mentions)
“The playroom smelled so strongly of urine/ammonia each class it hurt.”
Reported injuries or safety concerns(3 mentions)
“when we got her back, she was hurt.”
Restrictive screening, scheduling, or boarding requirements(3 mentions)
“Extreme criteria to have your dog boarded.”
Pricing concerns(2 mentions)
“It is really expensive”
Communication or customer-service concerns(2 mentions)
“My questions were answered, but the attitude made the interaction unpleasant.”
PACCC Certified Staff
Provider Level
Cross-referenced with PACCC’s certified professional directory.
At a Glance
Pricing
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