Worcester facilities
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Dogtopia of North Worcester

dogtopia

71 Pullman St, Worcester, MA 01606

4.9
89 Google reviews
Cage-freeLive webcamStaff overnightOutdoor yardSmall dog areaAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Dogtopia of North Worcester is a certified Top Dog Facility offering dog daycare, boarding, and spa services in a climate-controlled open-play environment. Dogs are separated by size and temperament, with live webcams available for pet parents to monitor their pup throughout the day. The facility requires all dogs to pass a Meet & Greet evaluation, be current on vaccinations, and spayed/neutered if over 7 months old.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies12+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella, Canine Influenza

Policies & Details

Care & Play

Group play
Daily updates โ€” Free
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 7 months

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount โ€” 10% off second dog

What Reviews Say

85 reviews analyzed

Dogtopia of North Worcester is an exceptional facility with near-unanimous positive reviews (96% are 5-star). The staff consistently receives praise for genuinely loving dogs, providing individualized attention, and remembering each dog's name. The facility is described as immaculate, well-temperature-controlled, and safe with webcams available for owners. While there are only 3 negative reviews (communication/scheduling errors and one poor customer service incident), the owner responds professionally and apologetically to each. This is clearly a trusted, beloved daycare where dogs thrive and owners feel confident leaving their pets.

Dog happiness
5.0
Staff
5.0
Cleanliness
4.9
Facility
4.9
Communication
4.8
Drop-off / pickup
4.8
Safety
4.6
Value
4.5

People love

Staff genuinely love dogs and treat them like familyDogs come home happy and exhausted (tired from play)Clean, well-maintained facility with temperature controlWebcams allow owners to watch dogs during dayFlexible scheduling and convenient hours (6am-9pm)Staff remember dogs by name and provide individualized careGreat for dog socialization and behavior improvement

Staff shoutouts

Arianna(4 mentions)AutumnFeliciaNolanPeyton

Worth noting

Understaffing concerns - sent home on arrival with no notice

โ€œUnder staff sent us home on arrival with no noticeโ€

Scheduling/communication error - no record of meet and greet appointment

โ€œI scheduled a meet and greet on Monday. Came in and they have no idea. I literally spoke to someone on the phone.โ€

Poor customer service during facility tour - kicked out prospective customer

โ€œthe women attendant kick me out!!! It was the craziest thing.โ€

Owner replies to 100% of reviewsAvg response: 1dwarm tone52 repeat customers

Top Rated

4.9 stars from 89+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 89 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.8/ 5
Amenities11 of 14
Reviews89
Repeat customersNumber of reviews that mention returning or being a regular customer.52

Min puppy age

12 months

Pricing

Contact facility for pricing

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