Palm Harbor facilities
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Dogtopia of Palm Harbor

30860 US Hwy 19 N #4409, Palm Harbor, FL 34684

4.6
310 Google reviews
Cage-freeLive webcamSmall dog areaAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Dogtopia of Palm Harbor is a leading dog daycare and boarding facility offering open-play environments separated by dog size and temperament, with live webcams for pet parents to monitor their dogs. The facility requires all dogs to pass a temperament test during a Meet & Greet, be at least 12 weeks old with current vaccinations (Rabies, DHPP, Bordetella), and be spayed/neutered if over 7 months. Services include daycare, overnight boarding, spa treatments, and the DASH activity monitor for tracking dog activity.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 8-10:1

Required vaccinations: Rabies, DHLPP, DHPP, Bordetella

Policies & Details

Hours & Billing

Late pick-up fee:$25
Billing method:Per night

Care & Play

Group play
Daily updates β€” Free
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 7 months

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount β€” 10% off second dog

What Reviews Say

298 reviews analyzed

The facility receives overwhelming praise for its high-energy environment, friendly staff, and creative enrichment activities like 'photo days' and 'bubble parties.' Most customers report their dogs are excited to arrive and return home exhausted. However, a small but significant cluster of reviews raises serious concerns regarding safety, including reports of severe injuries that went unnoticed by staff and instances of dogs returning home dehydrated or smelling strongly of urine.

Drop-off / pickup
4.9
Staff
4.8
Dog happiness
4.7
Value
4.3
Cleanliness
4.2
Facility
4.1
Communication
4.0
Safety
3.5

People love

Exhausted/Happy dogs(45)Enrichment & Photos(22)Efficient Drop-off(12)

Staff shoutouts

John(6 mentions)Jairo(4 mentions)Krista(5 mentions)Alexis(3 mentions)

Worth noting

Severe injury/Negligence

β€œMy puppy sustained serious injuries... required sedation, X-rays, stitches, and two drains... Dogtopia DIDN’T notice anything happen.”

Dehydration/Illness after stay

β€œWhen I brought him home, he was severely dehydrated. He drank four full bowls of water... vomited blood.”

Hygiene/Urine-soaked bedding

β€œWhen we walked in to pick up our two dogs the place smelled like urine... their beds were soaked in urine.”

Alleged physical discipline

β€œI checked on my five month old poochon puppy (camera)... and was approached by the worker in the room as he was playing and she bent over and HIT him.”

Webcam reliability(6 mentions)

β€œThe webcams don't always work... All the other times the camera was off or 'unavailable'.”

Dogs crated/not visible on camera(4 mentions)

β€œThey kept him locked up all day. Watched the cameras he was never visible.”

Strong urine odor(7 mentions)

β€œThe smell in that place was overwhelming. It was so bad I had to put my hand on my nose and mouth.”

Owner replies to 100% of reviewsAvg response: 2dprofessional tone38 repeat customers

Top Rated

4.6 stars from 310+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 310 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.3/ 5
Amenities9 of 14
Reviews310
Repeat customersNumber of reviews that mention returning or being a regular customer.38

Dog-to-staff ratio

8-10:1

Min puppy age

3 months

Pricing

Contact facility for pricing

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