Dogtopia of The Woodlands North

Kennel cough outbreak - over 25 dogs affected, not communicated to pet parents

“Over 25 dogs had kennel cough and they never told pet parents. They are all about the money now. They are horribly over capacity and under staffed.”

Dog injured by another dog at daycare

“My sweet puppy cookie had an unfortunate incident at daycare with another dog where she was hurt.”

Dogs getting hurt and excuses made

“Dogs get hurt there and excuses are made. Don't expect to hear the truth from anyone.”

Grooming service issues - dog picked up dirty after paid bath

“Paid for a bath with day care. Picked up dirty dog.”

Kennel cough communication and outbreaks(3 mentions)

“my dog caught kennel cough although vaccinated, but they failed to communicate it to me.”

Overcapacity and understaffing concerns

“They are horribly over capacity and under staffed. I have never see such a horrible turn over in staff.”

Grooming quality inconsistency(2 mentions)

“the actual grooming (both times no care at all clear that the groomer was rushing through)”

Vaccination record management issues

“confirming vaccination status was an s**** show (told ok then not ok then ok then not ok grrr)”