Upland facilities
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Dogtopia of Upland

dogtopia

1071 E 16th St STE C, Upland, CA 91784

4.9
68 Google reviews
Cage-freeLive webcamStaff overnightSmall dog areaAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Dogtopia of Upland is a modern dog daycare and boarding facility in San Bernardino County featuring three indoor playrooms separated by size and temperament (Gym for larger dogs, Toy Box for dogs 25lbs and under, Romper Room for high-energy dogs). They offer webcam access, a DASH activity monitor system, spa services, and private in-house training, with staff present overnight for boarding guests.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella

Policies & Details

Cancellation & Deposits

Cancellation notice:14 days notice
Cancellation penalty:Two-week notice required

Care & Play

Group play
Daily updatesFree
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 7 months

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

What Reviews Say

58 reviews analyzed

Dogtopia of Upland is highly regarded for its exceptionally clean facility and engaging 'daycare-style' activities like photo days and crafts. Pet parents frequently praise the webcam access and the staff's ability to help shy or timid dogs become more social. While the vast majority of feedback is glowing, there is one significant negative report involving allegations of unprofessional staff behavior and boarding neglect that stands in stark contrast to the general consensus.

Cleanliness
5.0
Drop-off / pickup
5.0
Dog happiness
4.9
Staff
4.8
Facility
4.7
Communication
4.5
Safety
4.0
Value
3.5

People love

Webcam Access(10)Socialization for Shy Dogs(7)Engaging Activities(6)

Staff shoutouts

Junior(4 mentions)Chris(3 mentions)RicardoMercedes

Worth noting

Allegations of missed feedings and medical neglect during boarding

the food schedule I had provided them with had not been followed and it looked like they missed a couple meals!

Allegation of racial remarks by staff member

The last straw was when she made racial remarks about my mom having 'English capabilities'!

High Pricing/Hidden Costs(2 mentions)

First glance, this place is very expensive... you have to pay them to play with your dog!!

App/Technology Issues(2 mentions)

Still having some trouble with the app. Dogtopia HQ needs to work on their tech tools.

Indoor-only facility

My only issue with Dogtopia is that it is all indoors and we have trained our dog to go outside to use the grass.

Owner replies to 85% of reviewswarm tone12 repeat customers

Top Rated

4.9 stars from 68+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 68 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.5/ 5
Amenities11 of 14
Reviews68
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Min puppy age

3 months

Pricing

Contact facility for pricing

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