Dogtopia of Wesmont Station

Physical injury and illness after boarding

“Numerous bite wounds on his head, neck, ears, and throat... developed a severe gastrointestinal illness resulting in vomiting, diarrhea, and five days without eating.”

Alleged aggressive handling by staff

“My dog was grabbed aggressively by the collar and forced into one of the crates by an employee.”

Inadequate hydration and ventilation concerns

“There was only one water bowl available for about 20 dogs... the space felt hot and humid.”

Manager Professionalism (Brandon)(5 mentions)

“Brandon is very unfriendly and unprofessional... met with a dismissive attitude and a lack of basic courtesy.”

Billing and Pricing Transparency(3 mentions)

“The billing for the overnight stay option is not very clear because they charge you for the hours your dogs stay during the day in addition to the hours your dogs stay during the night.”