Gloucester facilities
🐕

Dogtown Daycare

210 Eastern Ave, Gloucester, MA 01930

5.0
98 Google reviews
Cage-freeStaff overnightAccepts puppiesMedication adminGroomingTrainingOvernight potty breaksOnline booking

Overview

Dogtown Daycare is a 10,000 sq. ft. facility in Gloucester, MA offering daycare, boarding, grooming, and training services. They provide structured playgroups of 8-12 dogs matched by size and temperament, with a free temperament evaluation required before enrollment. The facility has a 5.0 rating from 98 reviews and offers à la carte grooming services starting at $31/day for daycare.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper (DHPP or equivalent), Bordetella (Kennel Cough)

Policies & Details

Hours & Billing

Drop-off hours:6:30am-9:30am
Pick-up hours:4pm-6:30pm

Care & Play

Group play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Extras

Senior dog accommodations

What Reviews Say

91 reviews analyzed

Dogtown Daycare receives exceptional customer feedback with 97% five-star ratings. Customers consistently praise the caring staff (especially Emma, Amber, Billy, and Mariana), excellent communication via daily report cards and photos, effective training programs, and the facility's ability to accommodate dogs of all temperaments including anxious dogs. The only significant complaint (1 review) cites transparency issues and water access concerns. The business owner demonstrates outstanding engagement with personalized, warm responses to nearly all reviews.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
5.0
Communication
5.0
Safety
4.5
Value
4.5

People love

Daily report cards and photo updates(28)Staff kindness and genuine care for dogs(35)Dog happiness and excitement to attend(40)Training services effectiveness(12)Good for anxious or difficult dogs(8)Boarding services peace of mind(15)

Staff shoutouts

Emma(5 mentions)Amber(5 mentions)Billy(4 mentions)Mariana(4 mentions)Caroline(3 mentions)Manuela(3 mentions)Jane(2 mentions)MaryannIsabela

Worth noting

Lack of transparency - customer could not see play area and did not receive promised pictures; dog drank excessive water upon return suggesting possible inadequate water access

“Did not like that I could not see area where she would be. Did not receive any pictures. She also drank FOUR bowls of water when she got home which tells me she didn’t get enough water while there or have access to water”

Transparency and communication gaps

“Did not like that I could not see area where she would be. Did not receive any pictures.”

Owner replies to 95% of reviewswarm tone52 repeat customers

Top Rated

5.0 stars from 98+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 98 reviews.

At a Glance

Google rating
5.0/ 5
Review scoreInsufficient topic coverage
Amenities8 of 14
Reviews98
Repeat customersNumber of reviews that mention returning or being a regular customer.52

Pricing

Daycare

$31/day

Contact

Visit Website+1 978-491-5922Get directions to 210 Eastern Ave, Gloucester, MA 01930

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Gloucester

🐕

PetSmart Doggie Day Camp

Gloucester, ON

4.0· 5 reviews
Staff overnightMedication adminGroomingTrainingClimate controlled+2 more

Contact for pricing

View Details
🐕

My Trails and Tails

Gloucester, VA

5.0· 0 reviews

Contact for pricing

View Details