Dogtown Huber Heights

Feeding instructions were reportedly not followed during daycare

“The food and snacks had clear instructions and was completely ignored.”

Reported illness after boarding, along with a missing collar and neck injury concern

“She barely eats she has a fever. I’m worried.”

Reported severe behavioral distress and scratches after boarding

“He came home a different dog: shaken, fearful, anxious...a total wretch.”

Reported inconsistency in behavior management and dog monitoring

“I watched the cameras and have seen dogs humping each other and others who showed aggressive behaviors but those dogs were not isolated.”

Last-minute booking or admission change caused substantial disruption

“They decided to call me two days before my boarding to tell me that I needed to come in for another interview”

Reported inflexible vaccination policy and poor customer service

“There is no flexibility and poor customer service.”

Illness or infections after stays(3 mentions)

“My only complaint is that our dog has come back multiple times with sicknesses or eye infections.”

Communication or explanations about incidents(2 mentions)

“The staff were unable to explain to us what had happened.”

Strict vaccination requirements(2 mentions)

“The every-6 month bordetella requirement to even bring your dog in for a temperment test is absurd.”

Behavioral assessment, isolation, or training concerns(2 mentions)

“They also told us to bring her in more often as they could train her so they just want us to spend more money on a problem that wasn't even a problem.”