Dogwood Kennels and Cattery

Severe cleanliness violations reported during tour - dried blood on doors, feces-covered surfaces, dirty water buckets, unsanitary conditions

“Dried BLOOD on one of the doors... The kennel absolutely STUNK (yes kennels will smell of dog etc, but it smelt as feces were smeared and left on the walls for days)”

Dogs contracting kennel cough/illness while boarding

“We get her to the vet and are told she has kennel cough... I now have a very sick dog who has no appetite and very lethargic.”

Training program communication breakdown - customer felt ghosted after full payment

“I was ghosted after paying in full... I reached out to continue scheduling in late 2024 and got no response.”

Communication/responsiveness issues(4 mentions)

“The staff demonstrated extremely poor communication skills and consistently failed to return my calls.”

Dogs getting sick after boarding (kennel cough)(2 mentions)

“she was throwing up and coughing. We get her to the vet and are told she has kennel cough.”

Difficulty reaching staff/management(2 mentions)

“VERY hard (next to impossible) to get anyone to answer the phone or return calls or emails.”